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General Retail Policy

Rack One will not replace, refund or provide our 100% satisfaction guarantee, nor will we honor our warranty for products purchased from unauthorized sellers on Ebay, Amazon and other internet retailers, and unauthorized brick and mortar retail locations. Authorized Rack One re-sellers go through specific product training. Therefore, please call us if you would like to confirm our authorized re-sellers to ensure you receive Rack One's full product guarantee/warranty.

Please review the Authorized Retailer Terms & Conditions